Please be advised of the following restocking charge policy that will apply to all returns
for credit.
Up to 30 Days after invoice date -15% Restocking charge
30 to 90 Days after invoice date -25% Restocking charge
90 + Days after invoice date : Not acceptable
Requests for returns on Equipment/ Accessories should be made through the sales person.
Any requests for returns on merchandise after six (6) months will not be accepted. Any
changes made to the above policy should be approved by customer service.
IKEGAMI IS NOT RESPONSIBLE for breakage, damage, or delay in transit. File claim with transportation company within 3 days
after receipt of merchandise. Notify Ikegami Shipping Department to aid you in way possible. Return authorization number is
required for all returned material. Returned material subject to restocking charge. COD or Collect returns will not be accepted.
Phone: (201) 368-9171 / Fax: (201) 569-1626 ( 9AM-5PM EST )
E-Mail (Customer Service):
E-Mail (Shipping Department):
Return Address;
Ikegami Electronics (USA) Inc.
RA#____________
37 Brook Avenue Maywood, NJ 07607
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